Shipping Info
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
During high-volume periods (sales, holidays), processing may take slightly longer. We will notify you if there are significant delays.
2. Shipping Time
We offer standard international shipping with an estimated delivery time of:
- 6–12 business days
Delivery times are estimates and may vary depending on your location, customs processing, and local carrier delays.
3. Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–72 hours to update.
4. Shipping Rates
Shipping fees (if applicable) will be calculated at checkout based on your location and order size. In some cases, we may offer free shipping promotions, which will be clearly displayed on the site.
5. Delays & Customs
We are not responsible for delays caused by:
- Customs clearance processes
- Postal carrier issues
- Incorrect or incomplete shipping addresses
If customs fees or import taxes apply, they are the responsibility of the customer.
6. Incorrect Address Disclaimer
It is the customer's responsibility to ensure that shipping information is correct. We are not liable for orders shipped to incorrectly provided addresses.
If you need to correct your address, please contact us within 12 hours of placing your order.
7. Lost or Stolen Packages
xorevyn is not responsible for lost or stolen packages marked as "delivered" by the carrier. If this occurs, please contact the carrier directly to resolve the issue.
However, we are happy to assist you in opening an investigation with the shipping provider.
8. Contact Us
If you have any questions about your order or shipping, please contact us at:
Support > Contact Us